Friday, October 23, 2015

Don't Burn your Bridges!

The phrase “Burning your Bridges” can be traced to military action of burning a bridge you have just crossed to prevent your enemy from crossing it after you. It also meant that it stops you from the thought of retreat and forces you to advance. In businesses today, ‘burning bridges’ could mean that there is no way of going back to the previous ways of doing things. It is a ‘push’ to enforce ‘change’ - a deliberate way to help people concentrate their minds on moving forward.

However and at a personal level, it is probably prudent not to burn your bridges as you progress in your career. Should you do a Google search on ‘Manpower Attrition’, invariably the top reason that comes up is that people don’t leave good organizations, they leave poor managers. The question that immediately pops up in the mind, “How could we not burn bridges, while leaving poor managers?” While there may not be a quick fix solution or a ready-made answer, it would still be wise to look back or reflect on the past incidence or incidences that culminated in the tearing need for a hasty departure.

It wouldn't be incorrect to say that building a relationship, whether at a personal or professional level requires sheer hard work, grit and determination, not discounting the element of investment on time! But for a small percentage, for a majority of entrants as salaried employees, their future is etched on the first job or profession they get into, whatever be their academic background. A Banker always remains a Banker! In the career spanning 30 years, he/she may hop around different banking organizations or choose to navigate within the various departments in a branch or move to other branches of the same banking institution, but this person remains firmly grounded in a bank. Likewise, it is the same for Life or Health Insurance folks, or engineers working in a particular type of Industry viz. Cement, Fertilizer, Steel. The more recent additions to this list would be IT and ITES/BPO with personnel movement being similar to the earlier examples in traditional Industries. Then there are professions which seemingly do not have an alternative – Doctors and Lawyers. So we thought, until the ITES/BPO came along with their need of people from these two professions to cater to the ever increasing need of the outsourcing industry. It is a rarity that folks from a particular industry change over to a completely different one without a compelling reason. I would certainly fall into this odd category since I moved from the engineering industry in air & water pollution control to the ITES/BPO sector – a distant cousin of the IT industry, twice or thrice removed!! Finally, the question all should be asking is, “What connection does the above have with burning bridges?”

While young, and fresh in the work environment, it isn't possible to fathom the 30 year career span ahead of us – it is but natural to take it one day at a time. With a single minded focus on ‘income’ we wait for the salary to be credited to our account at the end of each month and watch it quickly disappear with dismay. In the beginning, the new found financial independence but impatience written all over the DNA, emotions could be mercurial and erratic! What could complicate things further is the foolhardy thought that ‘nothing could be worse than the present situation’ and at the first signs of heated discussion with an immediate senior – ‘Quit’ is the thought that races across the mind. Young and temperamentally immature, the first casualty is ‘reasoning skills’ when your own mind is playing games. Before long you are fighting your way out of the organization and your manager.

Now, didn't I say that “It’s a small world!”

A couple of years later, and after hopping across a few organizations, there is a good chance that you will bump into the same first person you had an argument with and quit. While you can talk your way into this organization because of your added experience and a specific skill or knowledge gathered over time, the chances of building the bridge that you destroyed to say the least, would be uphill task and that too, on a very steep incline. Your situation would be much like the mythological story of the Greek “The myth of Sisyphus” – This King of Ephyra was condemned to an eternity of rolling a bolder uphill then watching it roll back down again. Could your situation have been different? If only you had played your cards smartly and made a smooth exit in an amicable manner, the situation may have been totally different, after all. It is also quite likely that you would have been welcomed at the new organization with open arms and you would have hit the ground running! Perhaps, the future too would have held immense promise.

While at war, it is a fight to finish, it absolutely isn't in professional life…paths between a subordinate and senior will cross multiple times, given the scenario that we tend to remain within the industry vertical we started our career with. A close analogy is Gmail’s tag line: “Why delete messages when you can archive and use later!” It is the emotional maturity that we display at each crossroad that determines each time, whether we make it or lose it! It only makes sense to strengthen your bridges and create for yourselves a lifetime of opportunities. Don’t Burn your Bridges!!


9 comments:

  1. I agree to the point that most of us choose same vertical to move/grow because of the learning and experience you gained over a period of time. Having said that smooth exit in an amicable manner will play a vital role in ones career. The perception about oneself what others think matters at the end of the day

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  2. Well said Sir. It is necessary for all the new comers to know how important it is to leave the organisation gracefully and amicably after going through the exit process in a right way. Also, keeping in touch with the previous managers is utmost important. As rightly said, the world is small and we might encounter the same manager in future and if we have behaved unprofessionally, then it would be difficult to work with him again. Also, there might be a chance that the next boss we work with is a colleague of the previous boss and if he gets to know about our harsh behavior he might create issues.

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  3. Rao, very well said..it's very important to keep the relationship in both professional and personal life intact without "burning bridges" when that situation arises for whatever reason..this also applies to relationships with the client personnel who leave the client and joins elsewhere..need to ensure that all such instances are handled carefully as one may need to interact with the same person in the future..very good write up Rao����

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  4. Wonderful write-up Vish! ��
    I really enjoyed the way you linked your explanation to the analogy. Young professionals would truly benefit from this. You should find a way to share it with students preparing for job interviews during their final year. They are still keen on learning and eager.

    Keep writing.

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  5. As far as progress of functions are concerned, I think as a whole, the corporates need to be more open minded about it. We need to stop focusing on Qualification as being relevant (whilst in some cases and responsibilities it's important) It should be about the individuals ability to perform, irrespective of what how or where.

    Now, having said that, it brings me back to the question of wether the corporates are capable of this expertise considering its only as good as it's weakest thinker, leader or commander. As for burning bridges, I think you are right about keeping them un-blemished for the future.

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  6. As far as progress of functions are concerned, I think as a whole, the corporates need to be more open minded about it. We need to stop focusing on Qualification as being relevant (whilst in some cases and responsibilities it's important) It should be about the individuals ability to perform, irrespective of what how or where.

    Now, having said that, it brings me back to the question of wether the corporates are capable of this expertise considering its only as good as it's weakest thinker, leader or commander. As for burning bridges, I think you are right about keeping them un-blemished for the future.

    ReplyDelete
  7. As far as progress of functions are concerned, I think as a whole, the corporates need to be more open minded about it. We need to stop focusing on Qualification as being relevant (whilst in some cases and responsibilities it's important) It should be about the individuals ability to perform, irrespective of what how or where.

    Now, having said that, it brings me back to the question of wether the corporates are capable of this expertise considering its only as good as it's weakest thinker, leader or commander. As for burning bridges, I think you are right about keeping them un-blemished for the future.

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  8. Completely agree with you Mr. Rao. While my personal experience with changing jobs is different (have jumped industries and functions significantly), I feel not burning the bridge (career perspective) really matters.

    Let me quote my own example, though slightly unconventional in this context. While I was in a Consulting Sales role, I used to be in touch with a lot of leaders across the country. There was one such leader whom I used to routinely touch-base with for new business. After about a year, I was able to close a large deal with this leader. We executed the engagement successfully and signed off. We knew that generating additional business with this account in the near future was not going to happen. At this point, I had a choice - to be in touch with this leader or to discontinue since we had generated the expected revenue out of this account. I chose the former and continued to follow up with this leader for additional business but not with much success for the next few years. Worst, this leader started avoiding my calls. Again, I had a choice of burning the bridge but I chose otherwise. Things took an interesting turn when I decided to move on in my career. I somehow managed to connect with this leader at a personal level and spoke about my intentions of a career change. In a very short span of time, this leader got back to me with a very exciting opportunity within his company, which I couldn’t refuse.

    The point I am trying to make – it is how you manage the perceptions and relationships that really matter. I could have easily burnt the bridge with this leader at various junctures but since I chose otherwise, I could convert this business relationship into a career opportunity.

    I can quote several other examples where I have used my previous managers as references for my future jobs. I could do this only because I didn’t burn the bridges with them…

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